Case Study #1: A Successful CRM Migration
The situationAn institutional sales org was moving more than 120 users from HubSpot to Salesforce. Fewer than half of open deals had current forecast inputs and close dates, activity wasn't being logged, and leadership couldn't trust the pipeline it reviewed every week. The new CRM had to be one sellers would use, not just one that was installed.
Migrated120+users moved from HubSpot to Salesforce
Every day90+users logged in
From <50%90%+of deals with current forecast inputs and close dates
From <50%85%of open deals with activity in the last 14 days
What I owned
The rollout end to end: the plan, the automations and the KPIs. Weekly hygiene reports pushed to Slack.
How it stuck
I worked with every seller and took the friction out of logging. AI scripts triaged activity capture, so hygiene didn't depend on reminders.
